All Mr-Cable audio cables come with a 45 day money back guarantee. If you are not satisfied with your product or want to upgrade, please send an email to: InfoMrCable@aol.com and get a return authorization number. You may also phone to get your return authorization number (562) 856-9312 or (310) 233-2561. You need this number to have your account credited. All cables must be returned in like new condition. Any cables that are not returned in like new condition will be charged a restocking fee. The amount will depend on condition of the returned item.
There are some items that we do not take returns on. These are listed on the top of the web page for the item. Example, heat shrink, tubing, nylon mesh, and used connector of any type, etc..
Any audio equipment ordered has manufacture warranty and has a restocking fee ranging between 10 and 25%. Depending on item. Please email for quote on each item. If the product is damaged during shipping to you, we will have insured the shipment and you will have it replaced when we get the damaged unit, at no charge to you. Please insure all returns for the value you submitted for it.
All used equipment is sold "AS IS" with no warranty.
Please send all returns to the following if using UPS, FED-EX, Etc.:
Mr-Cable, 2503 East 10th Street. Long Beach, CA 90804, USA
If sending with the US Postal Service, please send to:
Mr-Cable, PO Box 4265, Long Beach, CA 90804, USA